Client payments
Charge your own clients through Soarly — for the fly-through you just made them, or anything else. Connect your own Stripe account once, then create shareable payment links from the Payments page. Your client opens the link, pays by card, and the money lands directly in your Stripe account. Soarly takes 0% — a pure pass-through, with you as the merchant of record.
Before you start
Client payments is separate from your Soarly subscription and credits (see Credits & billing), and it's not the Creator program — that pays you a share of referrals; this is you billing your own clients. The feature is being rolled out gradually and may not be enabled on your workspace yet — if the Payments page says it isn't available, it will appear automatically once switched on; nothing to install.
Connect your Stripe
In Settings → Get paid by clients, hit Connect Stripe. You're taken to Stripe's hosted onboarding — business details, identity, bank account. It's the standard Stripe Express flow and usually takes a few minutes; no existing Stripe account is needed, one is created for you. Back in Settings you'll see Stripe connected once everything is verified — or Finish Stripe setup if Stripe still needs something, which resumes exactly where you left off. Once connected, an Open Stripe dashboard button signs you straight into your own Stripe Express dashboard.
Creating a payment request
On the Payments page, fill in the new-request form: the amount (between 1 and 100,000 in your account's currency) and what it's for — e.g. "Fly-through video — 12 Palm St". The client's name is optional and just keeps your list organised. Hit Create payment link — Soarly creates a secure link on your Stripe account — then Copy link and paste it into an email, text or invoice.
- Open — the link is live and waiting; you can copy or cancel it.
- Paid — the client has paid; the money is in your Stripe balance.
- Canceled — you cancelled it; the link no longer accepts payment.
What your client sees
The link opens a Stripe-hosted checkout showing your description and the amount. Your client pays by card — no Soarly account, nothing to sign up for. Because the charge runs on your Stripe account, your business name appears on the checkout and their card statement, not Soarly's. After paying they land on a simple thank-you page.
Getting the money
- Marking paid is automatic — the moment checkout completes, Stripe notifies Soarly and the request flips to paid. Nothing to reconcile by hand.
- Payouts follow Stripe's schedule — Stripe transfers your balance to your bank on its normal cycle (typically every few business days, depending on country). Manage it from your Stripe dashboard.
- Currency follows your Stripe account — requests bill in your connected account's own currency, regardless of the display currency you picked in Soarly.
Cancelling and refunds
Hit Cancel on any open request — the link is deactivated immediately and the request is marked canceled. Paid requests can't be cancelled; to refund a client, do it from your Stripe dashboard, where the money actually lives. And remember the payment link is just the money side — to deliver the work, send the film's public share page alongside it (see Reels & sharing).